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Customer support opens when booking goes live. Until then, booking runs in test mode only and no real tickets are sold.
Already booked? Open the trip from My trips to ask for a change or cancellation.
Common questions
Can I book real tickets yet?
Not yet. Booking runs in test mode while we finish airline ticketing checks and compliance review. You can search live fares, compare them and set price alerts today.
How do I know how many bags I get?
Every fare shows the checked and carry-on bags the airline includes for each traveler, and the checkout summary repeats it. Filter results by "2 or more checked bags" if you are carrying gifts or extra luggage home. Weight limits are set by the airline, so check the airline's site for kilos per bag.
Is the price I see the price I pay?
Yes. Prices include airline taxes, airline fees and our service fee, and the breakdown is on every fare. If the airline changes the price before you pay, we show the new total and ask you to confirm it again.
Why does a fare expire?
Airlines only hold a quoted price for a short time. Checkout shows how long the airline will accept this fare. If it runs out, search again for the current price.
Can I change or cancel my flight?
It depends on the airline's fare rules, which we show before you book: whether changes and refunds are allowed and the airline's fee. After booking, open the trip in My trips to send a request. We confirm what the airline will refund before anything is cancelled.
How do I check my booking with the airline?
After ticketing you get the airline's booking reference (a 6-character code). Use it with your last name on the airline's own website or app to see the booking, choose seats and check in.
Whose name should go on the ticket?
Enter each traveler's first, middle and last names exactly as they appear on the passport they will travel with. Airlines can refuse boarding when names don't match.
How do I pay?
Card payments go through Stripe's secure checkout page, so we never see or store your full card number.
Can I book for my parents or family?
Yes. Add up to 9 travelers in one search, including children and infants on a lap. You can share a flight with family on WhatsApp from the flight details before you book.
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