Draft template, pending legal review. This policy has not yet been reviewed by a lawyer and may change before CheapFlightPlan starts selling tickets. Ticket sales are not open yet.
Terms of Service
Last updated: October 26, 2026
These terms govern your use of cheapflightplan.com (the "Site"), operated by [COMPANY LEGAL NAME], [REGISTERED ADDRESS] ("CheapFlightPlan", "we", "us"). By using the Site you agree to these terms.
1. What we do
CheapFlightPlan is an online travel agency. We show flight fares from airlines through our technology partner Duffel Technology Ltd. and, once bookings open, sell tickets as a ticket agent acting on behalf of the airline. We are not an airline. Your flight is operated by the airline named on your itinerary, and its conditions of carriage form part of your contract with that airline.
Our AI travel assistant is in development and is not yet available. Any AI-generated suggestions we provide in the future are for planning help only; always check the fare details shown before you book.
2. Fares and availability
- Fares are set by airlines and can change or sell out until your booking is confirmed and ticketed. We show the full price, including taxes and our fees, before you pay.
- Search results expire after a short time. We recheck the price before booking and will tell you if it has changed.
- Baggage allowances, seat selection and other extras depend on the fare and airline and are shown with each offer where the airline provides them.
3. Booking and payment
- A booking is confirmed only when we send you a confirmation that includes an airline booking reference and, where applicable, ticket numbers.
- You must give accurate traveler details exactly as shown on each passport or ID. Name corrections may be impossible or carry airline fees.
- Payments are processed by [PAYMENT PROCESSOR]. We do not store full card numbers.
- If ticketing fails after you pay, we will either rebook at no extra cost with your agreement or refund you in full.
- Our service fee: [SERVICE FEE DETAILS, e.g. "$X per ticket, shown before payment"].
4. Changes, cancellations and refunds
Changes and refunds follow the airline's fare rules and our Refund & Cancellation Policy, which also explains your rights under U.S. Department of Transportation rules.
5. Travel documents
You are responsible for having a valid passport, visas, transit visas and any health documents required for your trip, including for travel to and from Bangladesh. Airlines may refuse boarding without them, and refunds are not available in that case except as the airline allows.
6. Acceptable use
Do not scrape, overload, or automate searches on the Site, make speculative or fraudulent bookings, or use another person's payment details without permission. We may cancel bookings or block access where we reasonably suspect fraud or abuse.
7. Liability
Airlines are responsible for operating flights, delays, cancellations, baggage, and passenger rights under applicable law (including the Montreal Convention). To the extent permitted by law, our liability for our own services is limited to the amount you paid us for the affected booking. Nothing in these terms limits rights you have under consumer protection law.
8. Disputes and governing law
These terms are governed by the laws of [STATE], USA. [DISPUTE RESOLUTION / ARBITRATION CLAUSE, FOR COUNSEL TO DRAFT]. You can contact the U.S. Department of Transportation's Office of Aviation Consumer Protection about airline service complaints.
9. Seller of travel registration
[SELLER OF TRAVEL REGISTRATION NUMBERS, e.g. California CST #, Florida ST #, Washington UBI #, ONCE ISSUED.]
10. Contact
[SUPPORT EMAIL] · [SUPPORT PHONE] · [REGISTERED ADDRESS]